Top tips on how to solve the five most commonly searched computer issues

The last thing anyone wants when working from home is technical issues. Even if they are things that can be easily resolved within seconds, they can still impact your work performance and time management due to the time lost fixing the errors.

In research conducted by PPCShield, many people take to Google and other search engines to find the underlying problem. Many people do this because they need clear instructions in order to resolve their technical issues without making more mistakes and wasting more time trying to resolve them.

As seen through research, it’s evident that technical difficulties are a prevalent thing now that many people are working from home due to the pandemic. If people have issues, it could lead to them losing work and starting from scratch, which is the last thing anyone wants when they may have tight deadlines.

If you’re working from home and relying on a PC, laptop and other technology to complete your work, keep reading to find out more about the five common computing issues and how to solve them.

Top tips on how to solve the five most commonly searched issues

There are many straightforward ways to sort out your niggly computing issues before they start affecting your work. To find tips on how to solve your technical issues, you’ll need to troubleshoot your PC and find out the issue.

According to PPCShield, here are the five everyday issues you may face when using your PC and laptop.

Forgotten password

Forgotten password

Forgetting your password is the main computing issue a user faces. This problem is ranked number one in the US and has 203,500 searches on Google. People usually forget their password by not writing it down or saving it in a password manager.

However, this issue can be easily rectified by resetting your password. For example, if you forgot your password to enter your Yahoo account, you’ll have to open Yahoo on your browser. Then, you’ll need to enter your Yahoo ID and press Continue. Next, you’ll click on Forgot Password which will then take you to the Account Page. There, you’ll have to enter your email address associated with the account before pressing Continue.

To check if it’s really you signing in and not a bot, Yahoo will send you a CAPTCHA code. When you complete the CAPTCHA test, you’ll then verify your account through your mobile number or email address you provided when registering for an account. They’ll send you a verification code to your number or recovery email which you’ll then type in the blank box to verify your identity.

By following these instructions, you’ll be able to access your emails in no time.

The computer is too slow

Another common computing issue is one of the most searched computer problems. It has over 167,730 searches, which makes it a prevalent issue that’s affecting people’s jobs if a computer is required for their role.

The root cause of this issue is too many programs running at the same time. This can reduce your PC’s performance and affect its battery. One way to resolve this issue is by troubleshooting your PC and finding out the cause of its slow performance. Then you can figure out what you need to do to fix your PC. There are many easy ways to resolve this issue.

  • Updating hardware that can slow down your computer
  • Removing unnecessary programs that reduce its performance
  • Defragging your hard disk drive (HDD)
  • Adding more memory (RAM)

Blue screen of death

Known as BSOD, this issue is prevalent in many computers and laptops. It’s extremely common, with 164,580 searches online. A blue screen of death is caused by many things:

  • Old/new programs
  • Viruses and malware
  • Corrupt system files
  • Small storage space
  • Failing hardware
  • BIOS incompatibility

You would have to troubleshoot your PC or laptop if they continuously happen. This is because there are many causes for a blue screen of death. If, for example, it’s caused by malware, you can scan and clean your PC with free antiviral software, protecting you from future malware attacks. You can choose a variety of antiviral software:

  • Avast
  • Kaspersky
  • McAfee
  • Malwarebytes
  • Norton
  • Bitdefender

The internet is too slow

Internet is too slow

Slow internet is fourth place on this list with 157,600 searches. Although it’s not as common as the previous issues, slow internet is a first-world issue that affects people’s work. As a result of slow internet, work may not be completed properly and on time.

There are many reasons why your internet may not be working.

  • Malware could be the cause if your internet is slow on one device
  • Home network traffic
  • Poor Wi-Fi
  • Exceeding data caps
  • Slow devices

Once you know the underlying issue, you can get to work on resolving the issue as quickly as possible. You may need to reboot your modem and router if your current one is overloaded. Consider getting multiple Wi-Fi base stations if your current one is lagging or you have a big property.

Windows 10 Recovery

Windows 10 recovery is number five on this list and has been searched 106,700 times. If you have issues with a Windows PC, Windows 10 recovery can be a solution to underlying problems within your PC. Here are the many issues and recovery options according to Microsoft Support:

  • Removing an installed Windows update if your PC isn’t working after installing an update
  • Resetting your PC if it’s been a while since you last updated it
  • Restoring from a system restore point if your PC isn’t working well and you recently installed an app
  • Using installation media to restoring your PC and Windows 10 if your PC won’t start and you’ve still had trouble even after creating a recovery drive
  • Using the Startup Repair Function if your PC fails to start or is loading really slowly

How do I resolve these issues?

To solve technical issues, you need to have a clear mind. Panicking can lead to mistakes and further issues that will stress you out even more.

If it’s a virus, you may need to run antiviral scans, which can clean your PC and protect it from a variety of threats such as trojans, malware, viruses, adware, spyware and rootkits.

Looking for software patches can help to solve bugs within your PC. All you may need to do is install small software updates that can help get rid of glitches that may be affecting your PC’s performance.

Keeping your PC updated with the latest software will help improve your PC’s lifespan and performance, and protect you from viruses with its latest antiviral software.


Hopefully, you may not have to face these issues when you’re working, but if you do, once you’ve read this, then you’ll finally know how to resolve these issues without them affecting your job.

About Carson Derrow

My name is Carson Derrow I'm an entrepreneur, professional blogger, and marketer from Arkansas. I've been writing for startups and small businesses since 2012. I share the latest business news, tools, resources, and marketing tips to help startups and small businesses to grow their business.