Fixing errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4

Commonly known as the “NSCocoaErrorDomain issue,” this is hands-down one of the most common errors that Apple ecosystem users experience. The system might inhibit you from accessing certain shortcuts, restricting your usage.

To be fair, situations like these are everyday and easy to decipher, provided you know how to decode the error. You need to get a better understanding of the internal framework of the Apple ecosystem to be able to make the troubleshooting process a walk in the park.

We will look closely at everything related to fixing errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut: & errorcode=4 error and all the associated insights with the problem.

What is the NSCocoaErrorDomain issue?

NSCocoaErrorDomain issue


Before you know the common fixes for the issue, it makes sense for you to understand the problem better. This enables you to figure out the root cause and then implement a relevant troubleshooting fix to overcome the complication.

When you are experiencing this error, it will appear as “errordomain=nscocoaerrordomain&errormessage=could” following a standard format. So, when fixing the error, you first need to understand the structure involved.

Let us break it down for better understanding:


This is the first part of the error message, which indicates that the error originated from the “cocoa” framework of Apple’s ecosystem. So, when you have the source sorted, it becomes easier to implement a relevant fix to address the concern.


The second part of the error is where you get an insight into the problem or error. For example, “could not find a specified shortcut” is the error in this case. This means that when the user is trying to access the specific shortcut, it’s preventing them from opening the file normally because the shortcut is either corrupted or not available in the system.

Besides these two main aspects, some error messages contain “Extra information,” highlighting parts of the error. This information could further highlight details about the root cause of the issue and then implement relevant troubleshooting to fix the problem proactively.

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What are the Potential Causes Behind the NSCocoaErrorDomain issue?

 Causes Behind the NSCocoaErrorDomain issue


Now that you have a basic understanding of the error, it makes sense that you want to know the potential triggers. What’s contributing to the error in the first place?

In most cases, when you try to access the Mac OS and this particular issue in general, it usually means that the system cannot find a specific shortcut or key combination associated with the action you are trying to perform.

Following are a few common issues worth highlighting:

  • If you have changed, altered, or modified the shortcut, there is a chance that the error will pop up.
  • If you haven’t updated specific applications or the operating system in a long time, that could also contribute to the error.
  • If two applications try to use the same shortcut, the error can also arise.
  • If there are missing files or issues related to the complete installation, that could contribute to the error, too.

These are common errors that could trigger the error related to the shortcut in your Apple ecosystem. Either way, if you want to address and fix the error, it makes sense that you’d need to understand the root cause first and then implement the troubleshooting step.

In some instances, permission-related issues could contribute to the ongoing problems. In some instances, issues related to the hardware could also cause problems for the system and the shortcut that you are trying to access.

Either way, take your time, pay attention to the error message, decipher what’s wrong, and then get to the resolution.

What are the Troubleshooting Steps for NSCocoaErrorDomain issue?

Let’s say you consistently experience the NSCocoaErrorDomain issue and are trying to figure out how to resolve it. Either way, it’s not as complicated as you’d think it would be.

Additionally, system and technical errors like these can usually be resolved when you fix them using multiple resolutions simultaneously. So, if you are worried about how to fix the error, we recommend that you focus on finding the cause first and then implementing relevant ways to troubleshoot it.

For your convenience, we have sorted out the top five ways to address the errors quickly.

1. Verify the Shortcut

Since the NSCocoaErrorDomain issue is associated with a faulty shortcut, it makes sense that you need to check the shortcut as the first step. What you have to do is open the assigned shortcut and check if there are any discrepancies. If you find any, that’s a sign that you need to fix the issue immediately.

Following are a few steps to follow:

  • Launch the application that’s specifically associated with the shortcut in question.
  • Navigate to the shortcut settings and preferences and analyze the options.
  • Check the path and location and ensure they are correct within the shortcut.
  • If you find that the path or location is mentioned incorrectly, you will have to fix that.

2. Reinstall the Applications

Sometimes, software bugs and errors cause issues with the assigned shortcuts, making it impossible to navigate through them without errors. In such cases, the best option is to uninstall the app, clear the cache, and then reinstall it.

Here’s what you need to do:

  • Find the app that has been causing you errors.
  • Uninstall it.
  • Go to the respective app, download the store, and install the latest version of the app.
  • Launch the application and run the shortcut to see if the error persists.

3. Update the Mac OS

Since the NSCocoaErrorDomain issue is usually limited to the Mac OS, it isn’t surprising that people are often confused about the app’s interface. What has been causing the errors? What can you do to address those salient errors?

The easiest option is to update the Mac OS. There’s not much that you have to do besides checking the system update section in the settings. If a new update is pending, install and update your Mac OS to eliminate such ongoing errors.

4. Reset Mac OS Preferences

Your set preferences under the Mac OS settings influence how the system performs. The advent of common errors occurs when you have specific preferences enabled in the system.

In that case, the easiest way to fix the issue is to reset your Mac OS preferences. It’s simple and works like a charm, so you will not have to compromise on anything.

Here’s what you need to do:

  • Under the Apple menu, select System Preferences.
  • Find the application whose shortcut is causing the errors.
  • Tap on the “Reset” or “Restore Defaults” option.
  • Once you enable the settings, restart the app that you have been facing mistakes with.

5. Resort to the Professionals

If none of the fixes mentioned above work for you, the last option is to contact the app developer or Apple support for further guidance.

They should be able to navigate the issue and then implement relevant troubleshooting errors for you. Ensure that you get the resolution from the official developers and support only.

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What are Some Ways to Prevent NSCocoaErrorDomain Error?

Once you have successfully fixed the NSCocoaErrorDomain Error, the last thing you want is history repeating itself. In such cases, implementing relevant preventive measures is the best option for you.

Always test the shortcuts—Shortcuts are often susceptible to corruption, which leads to errors. If you don’t want to experience something similar, we recommend testing the shortcuts in different scenarios before assigning them to a specific app.

Update the apps—If you aren’t updating your applications on a regular basis, that’s usually a reason for the errors. You need to update those apps on a regular basis when the updates are available.

Reviewing the code regularly – The NSCocoaErrorDomain problems often lead to complications if the codes are incorrect. So, it’s usually an effective way to check the codes and fix the errors seamlessly before the error takes precedence.

Overall, it is ideal to stick to the staple fixes to ensure that the errors don’t recur.


As common as the NSCocoaErrorDomain problems are, you need to find ways to fix them before they become worse. Repeatedly experiencing these errors can be disruptive to your productivity. So, the key here is to identify the mistake earlier and then implement relevant fixes so it doesn’t become a staple recurrence.

About Carson Derrow

My name is Carson Derrow I'm an entrepreneur, professional blogger, and marketer from Arkansas. I've been writing for startups and small businesses since 2012. I share the latest business news, tools, resources, and marketing tips to help startups and small businesses to grow their business.