ERP implementation is a fantastic opportunity to transform your organisation into a more streamlined and efficient entity. A robust ERP solution offers multiple benefits. To ensure that your company enjoys the best of NetSuite ERP features, look through these best practices.
Table of Contents
#1 Pick the Right Team
It would be useful if you had a robust internal team to ensure that the ERP project is on time and budget. The team should be made up of critical resources who understand different business processes.
Also, it must be able to pull in more resources if needed. They must get more buy-in and aid in adjusting business priorities. The team needs a project manager and an executive sponsor.
#2 Set Your Requirements and KPIs
Perform a thorough analysis of your current systems and workflows. Identify the gaps between your present state and what you aim to achieve. Now, build a list of your performance priorities. The list should start with your immediate requirements and take you deeper into long-term business goals.
Next, choose the KPIs (Key Performance Indicators) against which you want to measure the success of your ERP implementation project. For instance, the KPIs for a retailer would be profit margins or inventory turnover. For a manufacturer, it could be the accuracy of forecasts and budgeting or improved sales cycles.
#3 Plan the Project
Moving to the cloud ERP involves multiple changes within the organisation. Make a project management framework to guide your team through all the changes. The project plan must establish timelines, budgets, key milestones, technical details, the scope of the project, risk mitigation plans, expected outcomes, and much more.
#4 Take a Collaborative Approach
To ensure that all NetSuite ERP features are well-suited to your business operations, ensure clear communication between the teams. Communicate the importance of the projects and their positive outcomes.
The management must win the collaboration of all team members through a regular emphasis on the benefits of ERP implementation. This may take scheduled meetings, keeping everyone involved in the process, communicating project milestones, etc.
#5 Training and Supporting All Employees
Do not expect your team to get proficient with the new system immediately. Allow them more time and provide hands-on training. Offer videos and tutorials to let them familiarize themselves with the different ERP features.
Once you go live, there may be many issues and questions making the rounds. Be sure to address them. Allow people to share their positive experiences with the new system. Set up a specialised technical team that is always available to identify issues and resolve problems. Establish an online knowledge base. Create a change management plan.
#6 Smooth Data Migration
One of the most critical factors of ERP implementation is the migration of data into the new system. Plan the migration process during the early project stages. Sometimes, organisations wait till the end to transfer their data, and the delay results in too many complexities. Phase out the migration process and lower the odds of losing critical data.
#7 Get Feedback
Through every step of the implementation process, get relevant feedback from your team. A sound feedback system provides more profound insights about people’s perceptions of the solution. It helps you rectify issues and move forward in the right direction. It also provides a sense of ownership for your team members. Feedback can also pave the way for process improvements.
#8 Ensure that Everyone is Onboard
Your management team must be satisfied with the timeline and budget. Your technical team must familiarise with the different NetSuite ERP features. Teams must be convinced about the benefits of the new system. In simpler terms, your organisation must be completely prepared to get on board with the new ERP system.
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