How to Refine Your Business System With “Outsiders”

Most people do not work on refining their systems because they do not want to spend time researching, brainstorming, and making decisions to change the system to be more efficient. This is what I talked about recently when I discussed how to refine your workflow to simplify the process in your company. If you haven’t […]

Changing the Environment You Work in Can Be Game-Changing

When we aren’t being productive, or aren’t doing the best we can, we start feeling low. Self-doubt is on an all-time high. When this happens, we stew in it, and then eventually try to find ways to fix it. When you are in a rut, shaking things up is a great way to get your […]

How to Stick to Your Big Goals

Achieving our goals is a goal in itself for many of us, but most of us abandon the goals we set because of a myriad of reasons. It is really easy to come up with reasons when we do not want to do something, when something scares us, or when we do not want to […]

How to Refine Your Workflow to Simplify the Process

Most people do not work on refining their systems because they do not want to spend time researching, brainstorming, and making decisions to change the system to be more efficient. We think it takes a lot of time, what’s the point of spending an hour trying to figure out how to save 5-minutes on a […]

Train Your Agents to Be Real and Create an Authentic Relationship With the Customer

Having a customer support live chat is a great thing. It can mean that the customers stick around and stay with you for years because their problems are being heard and they are finding solutions. Making a relationship with your customer is one of the most important things to retain that relationship and earn the […]